FAQ
Do I need coding knowledge to build a website?
No coding knowledge is required. BOD Admin functionalities allows anyone to create beautiful, professional websites. We offer hundreds of customizable templates designed for various industries and purposes. However, for those who want more customization, we do provide access to HTML/CSS editing capabilities.
Can I use my own domain name?
Yes! You can easily connect your existing domain to your website. We handle all the technical aspects of domain connection for you.
How do I transfer my existing website to your platform?
You can import content from another website, including text, images, and blog posts. For more complex websites, our support team can provide guidance. We also offer SEO tools to ensure your site maintains its search engine ranking during the transition.
Is my website mobile-responsive?
All our templates are fully mobile-responsive and automatically adjust to display beautifully on any device, including smartphones, tablets, and desktops. You can preview and edit how your site appears on different devices directly in our editor.
What kind of customer support do you offer?
We provide 24/7 customer support through live chat, email, and an extensive knowledge base. Premium plan subscribers also get priority support and access to phone support. Our average response time is under 4 hours for email inquiries and immediate for live chat.
Can I sell products/services through my website?
Yes, our Business and Commerce module include fully-featured e-commerce capabilities. You can sell physical products, digital downloads, or services. We support multiple payment gateways including PayPal, Stripe, and credit cards.
How do I optimize my website for search engines (SEO)?
Our platform includes built-in SEO tools that guide you through optimizing your website. You can customize page titles, meta descriptions, URLs, and alt text for images. We also provide automatic sitemap generation, SSL certificates, and mobile optimization—all critical factors for good search engine rankings.
Can I integrate third-party apps and tools with my website?
Yes, our platform supports hundreds of integrations with popular services like Google Analytics, Facebook, Instagram, Mailchimp, and many more. Our App Market features both free and premium add-ons to enhance your website's functionality with just a few clicks.
How secure is my website on your platform?
Security is our priority. All websites include free SSL certificates for secure browsing, regular backups, and DDoS protection. We maintain industry-standard security practices and continuously monitor for vulnerabilities. Your data is stored across multiple secure servers to ensure reliability.
What happens if I want to leave your platform?
We make it easy to export your content if you decide to leave. You can download your images, text, and blog posts. We don't lock you in with complicated contracts. You can cancel your subscription at any time.